Are there wheelchair-accessible staterooms available?
Yes. Disney Cruise Line® offers staterooms and suites equipped for Guests with disabilities. Features include: minimum of 32-inch doorways, ramped bathroom thresholds, open bed frames, added phones in the bathroom and nightstand, bathroom and shower handrails, fold-down shower seats, hand-held shower heads, lowered towel and closet bars, and Emergency Call Buttons. All staterooms are non-smoking.
Please note: Guests requiring a wheelchair throughout their cruise must make provisions for the use of that wheelchair prior to the cruise.
What other services are available on board for Guests with disabilities?
Transfer tiers are provided at one of our feature pools. Sand wheelchairs are available at Castaway Cay. Wheelchair accessible restrooms are available in the shipboard common areas. Assistive Listening Systems are available in the main theaters and show rooms. Closed captioning is available for stateroom televisions and selected onboard video monitors. American Sign Language interpretation is available for live performances on designated cruise dates. Stateroom Communication Kits containing door knock and phone alerts, phone amplifier, bed shaker notification, a strobe light smoke detector and a Text Typewriter (TTY) are available.
How can I receive more information about accommodations for Guests with disabilities?
If you would like to receive additional information or request accommodations for Guests with disabilities, please discuss your needs with the reservationist at the time of booking. For information via TTY, please call (407) 566-7455.
To learn more about Disney Magic® and Disney Wonder® onboard services and facilities available to Guests with disabilities please review the attached Guest with Disabilities document (Adobe PDF) for more information.